| OVERVIEW |
Dennis and Judy Hammond present Debt Connection Symposium and Expo 2013, focusing on networking and connecting with clients, service providers, product suppliers, agencies, attorneys - at a whole new level.
In addition to hearing presentations from a high-caliber faculty, a key ingredient of the Debt Connection Symposium and Expo concept is to have an opportunity to meet peers and other industry professionals, as well as finding new products and services that might make your job easier, better, more efficient, more productive, etc.
Speed Networking gets you started. Meet 30 people in the first 30 minutes.
With dozens of industry vendors, the Expo is a great place to meet the industry's best companies and network with hundreds of registered attendees.
Explore opportunities, discover strategies and technologies, connect with peers and resources. |
| WHO SHOULD ATTEND |
Banks, Auto Finance, Consumer Lenders, Healthcare Financial Management Professionals, Debt Buyers, Collection Agencies, Attorney Firms, Industry Vendors
The conference is geared for Collections, Recovery, and Debt Sales professionals from Creditors, Healthcare, Collection Agencies, Collection Attorney Firms, Debt Buyers, and Related Industry Vendors. |
| KEYNOTE SPEAKER |
"Failure is not an option," the motto that carried him through the Apollo 13 crisis, is a major theme of Gene Kranz's presentation. Kranz speaks with passion and pride when sharing stories of his NASA mission teams. He began his career at the very beginning of the technological age, and explains how success as a unit is intertwined with focused leadership, trust and values, motivation, and the ability to understand that there is no achievement without risk. He talks about how his flight directors were young engineers and scientists, most of them in their 20s, having come to NASA fresh out of school with little work experience, but with abundant energy. Be it in a crisis situation or an ordinary day at the office, Kranz emphasizes the importance of control in communication and individual responsibility. These teams worked hard, say Kranz, and made history in one of mankind's most challenging endeavors: space exploration. |
| FEATURED COMPANY MEETINGS |
A highlight of the Debt Connection Symposium and Expo is the Featured Company meetings, to facilitate Creditor/Debt Buyer vendor management meetings, new vendor or buyer orientations, or new portfolio sale previews.
The Featured Company meeting attendees generally require greater involvement from the Operations side, with the new vendor orientations and Networking opportunities benefiting attendees from both Operations and Relationships Management.
At DCS, Creditor and Debt Buyer Featured Companies hold group meetings with their existing vendors, or conduct new vendor orientation sessions for pre-qualified vendors who may be working on future projects. Debt Seller featured companies may hold new buyer orientation sessions or portfolio preview meetings for pre-qualified buyers. These sessions will be pre-scheduled in set locations, with pre-qualified attendees. |
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| SUMMER SPLASH 2013 |
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| TESTIMONIALS |
"DCS has been one of the "go-to" conferences of the year in the ARM industry. The team consistently assembles knowledgeable presenters that cover relevant topics professionally. Networking is exceptional as DCS draws decision makers from leading banks and other credit grantors, agencies, debt buyers and product/service providers. As a keynote presenter, I am consistently impressed by their attention to the details and progressive technological capabilities."
Mike Ginsberg - President and CEO, Kaulkin Ginsberg
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"Thank you again for hosting such a wonderful and successful conference. I can say that attending over 15 conferences a year for the last 12 years, if I had to only attend one this would be the event. The entire DCS team goes above and beyond to support the conference sponsors and provide VIP treatment. The quality of the speakers and break-out sessions were excellent, the networking events provided outstanding food and atmosphere for conference attendees to interact and to get to know each other. The accommodations as always with this conference were world class. Professionally, I was able to interact with multiple clients and meet some wonderful people who will now be colleagues."
Stephanie Kaster - Vice President of National Accounts/First Party, Western Region/ARM, RevSpring
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"Thank you so very much for affording me the opportunity to participate in the 2012 Debt Connection Symposium & Expo as a Featured Company. The conference was 'AMAZING'! In regards to the Featured Company meeting, I could not have been more impressed with the results and the future benefit that it will bring to SCANA. This conference attracts a quality group with extensive strength in the industry. I found that I could contribute our valuable best practices to others and learn even more from their shared practices. In today's ever changing industry and economy…that alone is priceless! The atmosphere of the venue and the coordination of the event made it such a valued experience and I was so excited to share when I returned to SCANA. The keynote address was terrific and I found the Fast Tracks and networking especially valuable. Loved the fun activities and your choice of music to keep it lively and every one awake. Not to mention the food and snacks were fabulous! My favorite snack was the 'make you own' trail mix….great idea!"
LaDonna Jantzen - SCANA Corporation |
"DCS is a great opportunity for vendors and attendees to network in a low pressure, fun and enthusiastic environment. From team building events to intimate dinners or just a casual conversation over a drink, Red Rock provides the ideal venue for this well organized conference. On behalf of all of us here at Tech Lock, Inc. we thank you for hosting such a wonderful event."
MaLisa Langusch - Tech Lock Inc. |
"We never miss the DCS conference. The DCS team is great to work with and the networking opportunities they provide have helped our company establish some very important long-term relationships within the industry."
Dennis Guetterman - J.C. Christensen & Associates, Inc. |
"On behalf of Toyota Financial Services Central Recovery Department we would like to extend our personal thanks to you and your team for hosting the Debt Connection Symposium and Expo. As always, there was a wealth of information available and the symposium gave us many opportunities to ask questions of our peers. Everything was very organized and ran smoothly for the entire week. In addition, we were able to enjoy ourselves at the Red Rock Hotel."
Tim Yamada - Toyota Financial Services |
| ANTI-TRUST |
 Resource Management Services, Inc. is sensitive to anti-trust concerns, and is working with Mr. Oscar Marquis of Oscar Marquis & Associates who will be present throughout the event to help avoid potential anti-trust issues.
This service is being provided as an accommodation to the attendees at the Debt Connection Symposium and Expo to assist with anti-trust issues. For further information, see our Anti-Trust link under Other Information menu tab. |
| EXPO PRODUCED BY |
 
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| DCS2012 HIGHLIGHTS |
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| PRE-CONFERENCE SESSION |
For compliance officers, vendor managers or collection agency auditors, learn strategy and practical tips for auditing collection activities, whether at your own shop or at one of your vendor's operations. Learn to incorporate compliance, consumer protection and effectiveness into your audit, as you develop, enhance or update your audit strategies, policies and procedures to meet regulations. |
| ROUNDTABLE SESSIONS |
In addition to the quality speakers in our general sessions, the Roundtable Sessions give the attendee the opportunity to choose three distinctive learning sessions to join. This allows the attendee to discuss and explore issues of importance from a variety of topics with the discussions led by an industry peer with knowledge specific to the topic. This is an excellent peer networking opportunity in an informal roundtable setting. |
| SPEED NETWORKING |
Speed Networking gets you started, with 30 meetings in 30 minutes. We line up 30 Meeters and 30 Greeters, and every minute, the Meeters move to the next Greeter. Learn to tell your story quickly, and you both decide whether you'd like to talk longer – at another time. It's a very efficient way to meet 30 people. Practice your pitch. |
| RED ROCK WALK/RUN |
The Pre-conference Healthy Alternative: Red Rock Walk/Run will take place in Red Rock National Park at the Calico Basin, which is about 3 miles from The Red Rock Hotel. We will meet in the hotel lobby at 6:00 am on Wednesday September 11 and drive from The Red Rock Hotel towards the Calico Basin. The weather will be a mild 82 degrees, hopefully. Please be sure to wear shoes that you can walk/run comfortably in. |
| COSMIC BOWLING COMPETITION |
On Wednesday, September 11th, a special bowling tournament and networking reception is being planned for DCS2013 attendees. Make plans to compete with your peers, or against your peers, with your clients, or challenge your clients!
Check out last year's highlights!
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| SPECIAL SPONSORS |
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